Shipping policy

We currently ship exclusively within the United Kingdom and ensure every order is delivered securely and with care.

Our Delivery Partners

We work with trusted UK carriers – Royal Mail, DPD, and Evri – to get your order to you safely. The carrier depends on your location and parcel size.

Shipping Fees

Free on every order. No hidden costs, no minimum spend.

Order Tracking

Once your order is on its way, we'll email you a tracking number. You can follow your parcel anytime on our Track My Order page.

Processing Time

Estimated preparation time before dispatch:
5–10 working days

Preparation times may vary depending on craftsmanship requirements or seasonal demand. An estimated dispatch timeframe is shown on each product page and confirmed after checkout.

Delivery Time

Once dispatched, delivery typically arrives the next working day by 1pm (Monday–Friday).

Total estimated delivery time from order placement to your door is 6–11 working days. This includes our thoughtful preparation period and next-day shipping via Royal Mail Special Delivery.

Shipping Cost

Shipping is always complimentary on all UK orders, with no minimum spend required. We cover the full cost of secure, insured delivery for every client.

Delivery Disclaimer

Delivery timeframes are estimates and may occasionally vary due to factors beyond our control, including carrier delays or unforeseen disruptions. Such delays do not qualify for shipping compensation.